Ava, inbound
What she does with them
- Answers the proof, turnaround and price questions out of your price list and what is on each job, so the studio is not stopping every ten minutes.
- Sends the quote to their inbox while they are still on the phone, so they are not ringing the next supplier on the list.
- Writes the call up and emails it to the desk it belongs to, with anything that needs a person marked for one.
- Keeps doing it at six in the evening, on a Saturday and over Christmas, when the job would otherwise have gone elsewhere.
On your line day and night, weekends included